SYNE

Questions

Something not here? Email support@synelabs.app.

What it needs

Which computers does it run on?

Macs with Apple Silicon (M1 or later) and 64-bit Windows 10 or 11. Intel Macs aren't supported: the audio analysis libraries Syne is built on no longer run there. The Windows build follows the Mac one during the beta.

What do I need to connect lights?

A DMX interface. The cheapest is a plain USB DMX dongle (FT232 chip, often sold as "Open DMX"); an Enttec DMX USB Pro also works, and so does any Art-Net or sACN node on your network. Syne sends DMX to whichever you have. No Syne hardware is needed.

Do I need an internet connection?

No. Everything runs on your computer, including the analysis, so it works in a basement club with no signal. With a connection, Syne checks once a day for app and fixture-library updates.

How long does a song take to analyze?

About 40 seconds on an M1-class Mac, in the background while you keep working. A whole playlist can run overnight.

DJ gear and music

Which DJ software and players work?

Syne imports playlists from rekordbox (through its XML export), Serato, Traktor, Engine DJ and VirtualDJ, and reads USB sticks exported for players. To follow decks live it uses Pro DJ Link (Pioneer DJ / AlphaTheta players). Anything else works through Listen, which follows the sound from your mixer.

What if I play a song Syne hasn't analyzed?

With Follow decks, Syne downloads the track from the player and analyzes it in about a minute; until then it uses the phrase marks rekordbox put on the stick. With Listen, it builds a show live from what it hears, easing in gently when it isn't sure what's coming.

Does it use my cue points?

No. DJs place cue points anywhere, so Syne finds a song's structure from the audio itself.

What music does it work best with?

House is where it started and what it's tuned for most. Pop, hip-hop, rock, dubstep and drum and bass each have their own handling; Syne tells the style from your DJ software's genre tag and the sound, and you can set it per song.

Can I change what it found?

Yes. Each song's look (colors, mood, drop moments) can be changed on its page. Editing the sections themselves and adding your own timeline of effects are in Settings, for when you want that much control.

Lights

My fixture isn't in the library.

Build it in the fixture builder: one row per DMX channel, the way the manual lists them. You can also import a GDTF or QLC+ fixture file, or start from a similar fixture and change it. Send us the manual too, and we'll add it to the library for everyone.

Will moving heads point into people's eyes?

Moving heads hung above the crowd are kept from aiming straight at the audience, and in a mapped room they work the dance floor and stay off the walls. No-go zones you draw on the map are never lit. Lasers always stay in a ceiling above the crowd, with a minimum height you set.

Can I still run the lights myself?

Yes, any time. Blackout, White and the master fader are always on screen. A board of your own buttons (strobe, white flash, blackout hit, color hold, looks) plays on top of the show, from the keyboard or a MIDI controller. A full manual console with effects and cue lists is in Settings for those who want it.

Privacy and safety

Does Syne upload my music?

No. Your music, your library and every show stay on your computer. There are no accounts, no analytics and no tracking. The privacy policy has the details.

What about people sensitive to flashing light?

Strobes can trigger seizures in people with photosensitive epilepsy. Syne caps strobe speed always, has a Safe strobes switch that caps it lower, and shows a safety notice on first start. Put up strobe notices where you use them.

The beta

What does it cost?

Nothing during the beta: testers get every feature. Pricing comes with the first public release, and testers hear first.

Who can join?

DJs who play out with real lights, from mobile setups to residencies. We're starting small, so it may take a while to hear back. Sign up here.

Can I post videos?

Yes, post the lights at your events as much as you like. Until release, please don't share the app itself, screenshots of it, or builds; the beta terms explain.

How do I report a problem?

In Syne, Settings, Report a problem makes a zip on your Desktop (app log, your setup, no audio or music files). Email it to support@synelabs.app with what happened. Nothing is ever sent automatically.